Question 1

What is DManagers, and who is it for?

Accepted Answer

DManagers is two products. The DM assistant is an AI assistant that replies to the DMs and comments you receive on Instagram and Facebook on behalf of your business: for accounts that sell products, it answers price and stock questions in DMs from your catalog; for businesses that don’t sell products, it collects details such as name and phone number during the chat. WhatsApp line monitoring brings the chats and calls of your company lines into one dashboard; this product has no automatic replies. It is built in Türkiye for online stores, boutiques, and businesses that talk to their customers by message.

Question 2

Will my Instagram or Facebook account be at risk?

Accepted Answer

No. Your Instagram and Facebook connection is made through Meta’s official API, on Meta’s own login screen; we never see your password. You can remove the permissions you granted from your Meta settings at any time. The WhatsApp line connects differently; we explain how in the WhatsApp questions.

Question 3

I don’t sell products. Is it still useful for me?

Accepted Answer

Yes — in the lead collection setup, the bot asks for the details you choose, like name, country, phone and email, in the natural flow of the chat. Records are listed in your dashboard and can be exported as XLS.

Question 4

Will the bot sound like a robot to my customers?

Accepted Answer

No. You describe your tone in a few sentences, and the bot replies in that tone without canned phrases. If you turn on the “Customer’s language” option, replies come back in whatever language the message was written in. Voice messages in DMs are transcribed and answered too.

Question 5

How is it different from chatbot tools where you build flows?

Accepted Answer

Those tools are built around a flow that you design: you set up the keywords, the buttons, and the message sent at each step. In DManagers there are no flows to build. In the setup wizard you describe your business and choose your tone; then, from the dashboard, you connect your store or upload your product list. The AI understands each incoming question on its own and, in DMs, reads the price and stock from your catalog and answers in plain text. On the other hand, it does not offer flow design, keyword triggers, messages with buttons, or broadcast messaging.

Question 6

How does the bot know which product someone is asking about?

Accepted Answer

In DMs, visual AI looks at the shared Reels cover or post image and matches it to a product in your catalog; the catalog comes from your store integration or a list you upload. That way, it answers even vague questions like “How much is this?” based on the right product.

Question 7

What counts toward my message limit, and what happens when it runs out?

Accepted Answer

Every reply the bot sends, including comment replies and DMs, counts toward your plan; you can track usage in real time from your dashboard. The free trial starts when you connect your first account: 7 days or 1,000 messages, whichever comes first. The trial doesn’t renew; when it ends, you choose a plan to continue. On paid plans, your limit renews every month: we let you know in your dashboard before your plan runs out, and you can upgrade if you want; if you don’t, the bot won’t send new replies until your limit renews. No surprise charges.

Question 8

I have multiple accounts. Is one plan enough?

Accepted Answer

Yes — you can connect as many Instagram accounts and Facebook Pages as you like; they’re all managed from one dashboard, and messages come out of the same pool. DM plans have no extra fees per account or per user; WhatsApp line monitoring is a separate product, billed with line plans.

Question 9

Do I need technical skills to set it up?

Accepted Answer

No. You connect with your Meta account and choose your setup; for e-commerce, you connect your store or upload your product list (XLS/CSV). For a WhatsApp line, just scan the QR code with the line’s phone.

Question 10

What gets monitored on WhatsApp?

Accepted Answer

The connected line’s one-on-one chats: incoming and outgoing messages, what staff write from the phone, photos, audio, videos and documents; the originals of deleted and edited messages; incoming, outgoing and missed calls. If you choose this when adding the line, chats (excluding media files) and calls from the last 30 days are also imported into the dashboard every time the line is (re)connected with a QR code; if you don’t, only chats and calls after the connection come in. Contacts appear in the dashboard with the names saved on the line’s phone and their WhatsApp profile photos. Group chats and statuses aren’t monitored, and reading in the dashboard doesn’t send a “read” receipt to the other person.

Question 11

Can I answer calls from the dashboard, and are they recorded?

Accepted Answer

Calls are recorded only if you want, and only when they’re answered or made from the dashboard; calls answered or made on the phone show up in the call history but aren’t recorded. Incoming calls also ring in the dashboard, and you answer them in your browser; you can also call from a chat. To turn on recording, you choose a recording announcement for the line (one of the ready-made announcements in 7 languages, or your own file); this announcement plays to the other person at the start of recorded calls, and recordings are kept for 90 days.

Question 12

How is a WhatsApp line priced?

Accepted Answer

With line plans, separate from your DM plan. Plans start at 3 lines, and you can add lines to your plan; the per-line price depends on your total number of lines and applies to all of them. If moving up a plan lowers your total, the dashboard shows you while you pick lines. 2 months free with annual billing. Current plans and prices are in the pricing section above. When you add your first line, 1 line is free for 7 days, no card required.

Asked at 3:12 AM, answered at 3:12 AM.

Four setups, one dashboard.

The bot stays in sync with your store.

The bot knows your catalog.

The bot collects info in the chat.

Your lines, in your dashboard.

Two products, right out of the box.

Your staff’s WhatsApp, now in your dashboard.

How it works

Connect.

Choose.

Sleep.

Every feature in every plan.

DM assistant

WhatsApp line monitoring

Questions you might have

Someone might be messaging you right now.

DM replies, WhatsApp control.